| Seller / Operation Manager | Katsumoto Ooi |
| Street address | 198 Hachiman-cho, Naka-ku, Hamamatsu City, Shizuoka Prefecture |
| Phone number | 053-471-0610 |
| Phone reception hours | 11: 00-14: 00, 16: 00-19: 00 |
| Public email address | fukko.vegean@gmail.com |
| ホームページURL | https://fukko.v-i-m.be/en/ |
| Selling price | Please refer to each product page. |
| Required charges other than the product price | Consumption tax, postage (letter pack, Kuroneko Yamato / Takkyubin, Cool Takkyubin), transfer fee, carrier settlement / convenience store settlement will incur a payment fee of 200 yen (separate). |
Payment method | ・Credit card payment    （VISA・MasterCard・Americanexpress） ・Convenience store settlement (Lawson / FamilyMart / Ministop / Seikomart / DailyYamazaki) ・PayPal ・Next month postpay ・Bank transfer (customer pays advance payment / transfer fee) ・Carrier settlement (payment fee (200 yen) will be paid by the customer) ・Rakuten Pay Credit card payment, convenience store payment, PayPal, postpayment the following month, bank transfer, carrier payment, and Rakuten Pay use the STORES.jp payment service. After placing your order, we will move to the STORES payment screen, so please complete the payment. |
| Payment period | ・Credit card payment: Payment is confirmed at the time of product purchase. ・Convenience store payment: Please pay within 3 days from order. If payment cannot be confirmed, it will be canceled. ・PayPal: Payment is confirmed at the time of product purchase. ・Next month post-payment: Please make a payment by bank transfer or convenience store by the 10th of the following month by collecting the usage amount (for one month) through Paidy. ・Bank transfer: Please transfer within 3 days from order. If payment cannot be confirmed, it will be canceled. ・Carrier settlement: Payment is confirmed at the time of product purchase. |
| Delivery time | ・Credit Card, Carrier Payment, PayPal, Rakuten Pay, Postpaid for Next Month: Shipped within 7 days of order placement. ・Bank transfer, convenience store payment: Shipped within 7 days after payment is confirmed. |
| Returns, exchanges, cancellations, etc. | We cannot accept returns / returns etc. after shipping products. Only if the product is defective, we will exchange it for a good one. |
| Return date | Please contact us within 7 days after the product arrives. |
| Return postage | We will pay for defective products. Otherwise, you will be responsible for it. |
| About personal information | We do not disclose your personal information to third parties. |
Delivery by letter pack
For products that can be at room temperature, A4 size, weight within 4kg, thickness of 3cm or less, use letter pack light. I will deliver it.
| Price | |
| Letter pack light | Japan uniform 360 yen |
| Letter pack plus | Japan uniform 510 yen |
Delivery by courier
In the case of normal temperature products only, we will deliver it by Kuroneko Yamato’s Takkyubin.
| Area | 60 size | 80 size | 100 size | 120 size | |
| Hokkaido | Hokkaido | 1,447 yen | 1,663 yen | 1,901 yen | 2,117 yen |
| North Tohoku | Aomori / Akita / Iwate | 1,123 yen | 1,339 yen | 1,577 yen | 1,793 yen |
| South Tohoku | Miyagi / Yamagata / Fukushima | 1,015 yen | 1,231 yen | 1,469 yen | 1,685 yen |
| Kanto | Tokyo / Ibaraki / Tochigi / Gunma / Saitama / Chiba / Yamanashi / Kanagawa | 907 yen | 1,123 yen | 1,361 yen | 1,577 yen |
| Shinetsu | Nagano / Niigata | 907 yen | 1,123 yen | 1,361 yen | 1,577 yen |
| Hokuriku | Toyama / Ishikawa / Fukui | 907 yen | 1,123 yen | 1,361 yen | 1,577 yen |
| Chubu | Shizuoka / Aichi / Gifu / Mie | 907 yen | 1,123 yen | 1,361 yen | 1,577 yen |
| Kansai | Kyoto / Shiga / Nara / Osaka / Hyogo / Wakayama | 907 yen | 1,123 yen | 1,361 yen | 1,577 yen |
| Chugoku region | Okayama / Hiroshima / Yamaguchi / Tottori / Shimane | 1,015 yen | 1,231 yen | 1,497 yen | 1,685 yen |
| Shikoku | Kagawa / Tokushima / Kochi / Ehime | 1,015 yen | 1,231 yen | 1,497 yen | 1,685 yen |
| Kyushu | Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima | 1,123 yen | 1,339 yen | 1,577 yen | 1,793 yen |
| Okinawa | Okinawa | 1,339 yen | 1,879 yen | 2,441 yen | 2,981 yen |
When delivered frozen
In the case of frozen products + normal temperature products or only frozen products, we will deliver it with Kuroneko Yamato’s Cool Takkyubin.
| Area | 60 size (20 pieces（dumpling）) | 80 size（40 pieces・60 pieces（dumpling）） | |
| Hokkaido | Hokkaido | 1,663 yen | 1,879 yen |
| North Tohoku | Aomori / Akita / Iwate | 1,339 yen | 1,555 yen |
| South Tohoku | Miyagi / Yamagata / Fukushima | 1,231 yen | 1,447 yen |
| Kanto | Tokyo / Ibaraki / Tochigi / Gunma / Saitama / Chiba / Kanagawa / Yamanashi | 1,123 yen | 1,339 yen |
| Shinetsu | Nagano / Niigata | 1,123 yen | 1,339 yen |
| Hokuriku | Toyama / Ishikawa / Fukui | 1,123 yen | 1,339 yen |
| Chubu | Shizuoka / Aichi / Gifu / Mie | 1,123 yen | 1,339 yen |
| Kansai | Kyoto / Shiga / Nara / Wakayama / Osaka / Hyogo | 1,123 yen | 1,339 yen |
| Chugoku region | Okayama / Hiroshima / Yamaguchi / Tottori / Shimane | 1,231 yen | 1,447 yen |
| Shikoku | Kagawa / Tokushima / Kochi / Ehime | 1,231 yen | 1,447 yen |
| Kyushu | Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima | 1,339 yen | 1,555 yen |
| Okinawa | Okinawa | 1,555 yen | 2,095 yen |
About FUKKO Hamamatsu
Regarding delivery
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